Privacy Policy

Quality Auto Signatures ("we", "us", "our") is a small, family-run Nigerian car dealership operating at qualityautosignatures.com. We buy, sell, and source verified Tokunbo and used vehicles across Nigeria.

This Privacy Policy explains how we collect and use your personal information when you visit our website or make an inquiry.

We collect information you provide directly, including:

• Contact details — name, phone number, email address
• Car preferences — the type of vehicle you're looking for, budget, location
• Messages — the content of inquiries you send through our forms
• WhatsApp messages — if you contact us via WhatsApp
• Live chat messages — anything you type into the "Zara" AI chat assistant on our website

We also collect limited technical data automatically (e.g., browser type, pages visited) through our hosting provider (Vercel).

We use your information to:

• Respond to your car inquiries and requests
• Match your request with available inventory
• Follow up on leads you have expressed interest in
• Improve our website and service quality

We do not sell your personal information to third parties. We do not use your data for automated profiling or marketing without your consent.

Our website includes an AI chat assistant ("Zara"). Messages you send in the chat are processed by a third-party AI provider (Anthropic) to generate replies, and are stored so our team can follow up if you ask to speak with a person. Please do not share sensitive information (such as bank details or identity numbers) in the chat.

Your data is stored securely in Supabase (PostgreSQL database hosted on AWS), protected by row-level security and encrypted at rest.

We retain inquiry data for up to 2 years after your last contact with us, after which it is deleted unless required by law.

We only share your information with:

• Our staff — to process your car request
• Service providers who process data on our behalf:
  • Supabase — database hosting
  • Vercel — website hosting
  • Anthropic — powers our "Zara" AI chat assistant
  • Resend — sends our email notifications
  • Cloudflare — bot/spam protection (Turnstile) on our forms

These providers are contractually obligated to protect your data. Some are located outside Nigeria (for example, in the United States), so your data may be processed internationally under appropriate safeguards.

We will not share your information with any third party without your consent, except where required by Nigerian law.

You have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent at any time

To exercise these rights, email us at info@qualityautosignatures.com.

These rights are provided under the Nigeria Data Protection Act 2023 (NDPA). If you believe we have mishandled your personal data, you also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).

Our website uses minimal cookies required for functionality (e.g., session management). We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting your ability to browse our car listings.

If you have questions about this Privacy Policy, please contact:

Quality Auto Signatures
Email: info@qualityautosignatures.com
Nigeria